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This position is accountable for assisting in the operations for a terminal location.

Essential Functions

Supervise performance of drivers
Conduct interviews and hire drivers
Work closely with dispatchers on troubleshooting items such as delivery issues, driver training program, staffing levels, customer requests/complaints, etc.
Approve/Deny driver PTO requests, manage annual vacation schedule, create weekly driver schedule for dispatch
Assist in the forecasting of terminal performance and analyze terminal financial information
Ensure maximum asset utilization

Qualifications

Bachelors degree in business related field or equivalent business experience in the transportation industry
Excellent conflict resolution skills
Effective oral, written and interpersonal communication skills with the ability to influence
Basic understanding of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.

Provide constructive guidance to other employees and representatives of third parties.

Contribute to providing the highest quality of products and services to customers.

#LI-Onsite
#LI-KR1
#NDLP
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Operations Supervisor

Job Description

Qualifications

Responsibilities

Benefits